1. Scope
These general terms and conditions of sale apply to all orders placed on the website LesJardinsDeBouddha.net as well as to sales made in our physical store located at 30 avenue des freres lumieres, culture indoor 64140 Lons, France.
2. Products and Services
The essential characteristics of the products are described on the website.
The photographs are for illustrative purposes only and may show minor differences.
3. Orders
Orders can be placed directly online or in-store.
All orders imply acceptance of these Terms and Conditions.
4. Rates
Prices shown are in euros (€) and include applicable VAT.
Delivery charges are extra and will be displayed before order confirmation.
5. Payment
Accepted payment methods are: credit card, cash (in-store only), and bank transfer.
Payment is due immediately upon ordering online or at the in-store checkout.
6. Delivery
Delivery times and areas are specified on the dedicated page: Delivery.
In case of delay, you will be notified by email or telephone.
7. Right of Withdrawal
In accordance with Article L221-18 of the French Consumer Code:
You have 14 days to withdraw from your online order after receiving it.
This right does not apply to personalized, perishable, or unsealed products for hygiene reasons.
8. Returns and Refunds
Products must be returned in their original condition, along with the invoice.
Return shipping costs are the responsibility of the customer, except in the case of an error on our part.
9. Guarantees
The products benefit from the legal guarantees of conformity and hidden defects in accordance with articles L217-4 et seq. of the Consumer Code.
10. Liability
We decline all responsibility in case of misuse or alteration of the products after their purchase.
11. Personal data
The data collected on the site is used in accordance with our privacy policy accessible at [IN PROGRESS].
12. Disputes
In the event of a dispute, an amicable solution will be sought. Failing that, the competent courts will be those of the company's registered office.
13. Modification of the T&Cs
These terms and conditions may be modified at any time. The applicable terms and conditions are those in effect on the date of the order.